In order for 3DP to issue a new license key

the following must be provided:


For nControl:
 
  • nControl License Number
  • Machine ID

For nBox:

  • nBox serial Number
  • Device address of the nBox
There are several reason why the Machine ID could changed.
To understand this, please see this article.

To install a new license key for nControl, please follow this guide.
To install a new license key for nBox, please follow this guide.