Professional Services

Return Material Authorization (RMA) 1

• Request Return Material Authorization (RMA)

Video Signals 2

• Troubleshooting a signal chain
• Foldback Error

Network 2

• Troubleshooting network issues
• IP ports used in nControl/nBox system

Cables 2

• RJ12 Serial communication cable
• USB to Serial Adapter unstable

Colour 1

• Colour and Brightness Optimisation

Input / Output 4

• I/O cards available
• How to Identify I/O card serial number
• Startup error codes and LED flashing sequences on I/O cards
• EDID

License 3

• Update nBox license
• nBox license expired
• Decoding a MW2 license key

Network settings 1

• Changing or Checking Network Settings

Firmware 1

• Upgrading nBox firmware

Troubleshooting 1

• nBox Status LED

In / Out Cards 0

License 1

• MegaWall2 licence expired

Serial 2

• Troubleshooting CompactClick Communication
• Serial DB9 to RJ12 adapter

Lock Flags 1

• Use of lock flags in the Auto Calibration dialogue

How-to 2

• Software setup
• Running a Color Calibration

Gamma 1

• Calculated gamma with ChromaSync

License 3

• Why did my Machine ID change?
• Updating nControl license key
• Licenses, Minimum Information needed

Registry 3

• nControl registry settings
• Enable debug-log in nControl
• Enable debug-log in nControl

Mirrors 1

• Using Mirrors in a design

Error Messages 1

• Multiple Instances Detected

Geometry 1

• Auto Calibration Dialog - use of lock flags

Scenario Management 1

• How To Use Scenario Management

Troubleshooting 1

• Enable debug log-file

Software 2

• Tabs not visible in properties dialogue
• Projection Theatre - Settings

Video Output 1

• 960x1200 60Hz

Latency 1

• Output Latency

Analogue 1

• Tuning analog inputs

Generic PC 2

• Using GCM/PCI cards in generic PCs
• CompactUTM cards in PCs with multiple CPU cores

Software Update 1

• Installing GCM-PCI driver

Warping & Blending Issues 1

• My adjusted settings are not loaded correctly at restart

Projector Firmware 1

• Front-End Firmware Upgrade or Not?

Projector communication 0

Error Messages 1

• Multiple Instances Detected

Mirrors 1

• Using Mirrors in a design

Registry 1

• CompactControl registry settings

IP Configuration 1

• StarScan IP address configuration

MegaWall 2 1

• MegaWall Quick Guide

Maintenance Manuals 1

• VDS Maintenance Manual

WarpSync 1

• Sensor based WarpSync troubleshooting